We want to ensure that you are satisfied with your purchase, which is why we offer a 24-hour refund guarantee.
Refund Request Conditions and Process
You have 24 hours to inspect the purchased product. If it does not meet your expectations, you may request a refund through Paddle within this period. Please provide specific reasons for why the product did not meet your expectations to help us improve. All refund requests are handled by Paddle.
Merchant and Payment Processing
Our orders and payments are processed by Paddle (Paddle.com), an authorized reseller of PtahJs. Paddle handles all orders, payments, customer service, and refunds. If you have any payment or order-related issues, please visit the Paddle Support Center for assistance.
Dispute Resolution and Order Issues
If you have any questions about your order or encounter unauthorized charges, please contact the Paddle Support Center or Paddle customer service as soon as possible to resolve the issue.